Emergency Assistance
Short-term financial assistance for families and individuals in crisis. Emergency Assistance helps cover essential expenses like rent, utilities, or other urgent needs—preventing hardship and keeping households stable.
About Emergency Assistance
At Making Opportunity Count, our Emergency Assistance program helps families and individuals facing unexpected financial crises. Whether it’s avoiding a utility shut-off, covering a rent payment, or paying for another critical expense, the program provides short-term relief that can prevent homelessness and financial instability.
Emergency Assistance is designed to be flexible and responsive. By addressing urgent needs, we help households stay safe, secure, and connected to the resources they need to regain stability.
Our Services
Emergency Assistance provides short-term financial help for rent, utilities, and other urgent needs, preventing crisis and keeping households stable.
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Helpful Resources
Fuel Assistance
Help with heating costs for eligible households.
Weatherization Services
Free home energy improvements that reduce utility costs long-term.
Rental Assistance Resources
Learn about programs that provide ongoing housing support.
Frequently Asked Questions
Who can apply for Emergency Assistance?
Any individual or family in North Central Massachusetts experiencing a financial crisis, such as risk of eviction or utility shut-off.
What expenses can Emergency Assistance cover?
Eligible expenses include rent, utilities, and other urgent household needs that could lead to instability if not paid.
How much assistance can I receive?
Assistance amounts vary depending on household need and available funding. Staff will review your situation and determine what support can be offered.
How quickly can I receive help?
Response time depends on the urgency of the situation and funding availability. In many cases, staff can provide support within a few business days.
Can I apply more than once?
Emergency Assistance is generally intended as one-time help. In some cases, households may be eligible for additional support depending on circumstances and funding.
Our Impact
Last year, MOC’s Emergency Assistance program helped over xx households avoid eviction, prevent utility shut-offs, and cover urgent expenses during times of crisis.
Location Information
Emergency Assistance is coordinated through Making Opportunity Count and is available to eligible households across North Central Massachusetts.
Emergency Assistance
601 River Street
Fitchburg, MA 01420
Tel: 978-345-7040
Email: energyservices@mocinc.org
Services Provided
- One-time rental assistance
- Utility shut-off prevention
- Support for urgent basic needs
- Referrals to long-term stability programs

Have questions? Need help? Let’s get in touch.
We’re here to answer any questions you have. Just reach out, and a Making Opportunity Count employee will be happy to chat about how our organization can support you.
Phone: 978-345-7040
Email: energyservices@mocinc.org
Making Opportunity Count
601 River Street
Fitchburg, MA 01420
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