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Family Shelter

Safe, supportive emergency housing for families experiencing homelessness. Making Opportunity Count’s Family Shelter programs provide a secure place to stay along with case management, resources, and pathways to permanent housing.

About Family Shelter

At Making Opportunity Count, our Family Shelter programs provide emergency housing and comprehensive support for families who are experiencing homelessness.

Families are offered a safe place to live while our staff work closely with them to identify barriers, set goals, and create a pathway toward stable, permanent housing. In addition to shelter, families have access to case management, community resources, and wraparound services that address needs such as employment, childcare, and behavioral health.

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Our Services

Family Shelter provides safe housing, case management, and wraparound supports to help families move from homelessness to stability.

Emergency Housing

Comfortable and secure congregate living accommodations & scattered site facilities for families in need.

Case Management

Dedicated support from case managers who assist with housing searches, resource navigation, and goal setting.

Whole-Person Supports

Workshops, guidance, and support to build skills like budgeting and job readiness while connecting you to healthcare, education, jobs, and financial help.

Pathways to Permanent Housing

Immediate assistance for families facing urgent challenges, ensuring they have the support needed to maintain stability.

Get Started

Individuals without Children:

Making Opportunity Count’s Family Shelter serves families only. If you are an individual seeking shelter, please refer to the Massachusetts Emergency Shelter List to find resources available in your area.

Families with Children:

Families must apply for Emergency Assistance through the Massachusetts Executive Office of Housing and Livable Communities (EOHLC). You can apply online through the Emergency Housing Assistance portal [provide the link here, use the same one as the Apply Now in the hero section) or by contacting your local Department of Transitional Assistance (DTA) office.

Need Help Getting Started?

If you’re unsure how to begin, email shelter@mocinc.org. Our team can help you understand the application process and connect you to available resources.

Frequently Asked Questions

Families receive case management, referrals to health and behavioral health services, childcare resources, and help with employment and housing searches.

Length of stay depends on each family’s situation and EOHLC guidelines, but the goal is always to help families move into permanent housing in 6-9 Months.

No. Shelter and case management services are provided at no cost to families.

Our staff continue to work with families that are housed with M.O.C. with continued case management for up to 2 years.

Our Impact

Last year, MOC’s Family Shelter programs provided safe housing and support to over 1,400 parents and children, helping families move from crisis toward stability and permanent housing. 

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Location Information

Family Shelter programs are coordinated through Making Opportunity Count with shelter sites across North Central Massachusetts. Families are referred through EOHLC and placed locally as space allows.

Family Shelter Services

165 Mill St
Leominster, MA 01453

Email: shelter@mocinc.org

Services Provided

  • Emergency shelter for families experiencing homelessness
  • Case management and goal setting
  • Wraparound supports for health, childcare, and employment
  • Pathways to permanent housing

Have questions? Need help?
Let’s get in touch.

We’re here to answer any questions you have. Just reach out, and a Making Opportunity Count employee will be happy to chat about how our organization can support you.


Email: shelter@mocinc.org

Fill out the form and someone on our team will get back to you shortly.

Contact Us – Revised General